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Dodekanisos Seaways
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Dodekanisos Seaways


Dodekanisos Seaways was founded in 1999 by George and Yiannis Spanos. The original aim of the company was to connect the larger islands of the Dodecanese, in particular Rhodes, Leros, Kos and Patmos, to Piraeus, the main port of Greece. However, the company soon understood the necessity of the other smaller and less populated Dodecanese islands for comfortable and safe transportation.

In view of this social need, the company in 2000 its first speed boat "Dodekanisos Express" and added more destinations to its route. In 2005, Dodekanisos Seaways built its second speed boat, "Dodekanisos Pride", to offer more qualitative services to the permanent residents of the islands and its visitors.

Although the original aim of the company hasn't been achieved yet, as the ferries do not travel to Piraeus, a great social mission has been accomplished: people can travel from one Dodecanese island to the other and back in a single day. Thus, even the residents of the most isolated Dodecanese islands, such as Nisyros, Kastelorizo and Halki, can get connected to the other bigger islands or can receive tourists that will support their economy.

All over its history, Dodekanisos Seaways makes sure that its vessels are safe for the passengers, the crew is well trained and its ships do not pollute the sea environment. For its social and environmental policy, Dodekanisos Seaways has received many awards by the church of Rhodes, the Prefecture of the Dodecanese and the European Organization of Media and Programmes.


Policy :

1.   Tickets
  • The ticket is personal; it cannot be transmitted to another person or changed for another route.
  • In case you lose your ticket, you have to issue a new one. The lost ticket is not refunded.
  • If you cancel a ticket more than 7 days from the departure date, then you get 100% refunded. If you cancel the ticket less than 7 days from the travel date, then you get 50% refunded. If the ship has sailed, then you do not have the right to get a refund.
  • Children up to 5 years old do not pay a ticket fare, while children from 5 to 10 years old pay half of the ticket.
  • If you have issued a whole ticket, you are allowed to carry a luggage of 40kg with you.
  • Open date tickets are valid for one year after their issue date. If the ticket fare has changed within this year, passengers must pay the difference. Passengers should communicate with their travel agent to make a reservation.

2.   Alteration of ship schedule
  • The company is not responsible for any delay or cancellation of departure in case of bad weather conditions, force majeure and order of the Marine Merchandise Ministry or the Port Authorities.
  • If the trip is cancelled by the Company, then the passenger is entitled to full refund of the ticket. The company has no other obligation to the passenger.
  • The company has the right to change the trip schedule, after the passengers are notified and the Ministry of the Merchandise Marine approves this change.

3.   Pets
If a passenger travels with a pet, this should be mentioned when issuing the ticket. Passengers are the sole responsible for the hygiene and the safety of their pets on board and also for any conduct of their pets towards other passengers.


4.   On board
  • The passenger should be at the port at least 30 minutes before the departure time. If they have a car, they should be there at least one hour before.
  • Passengers should comply with the instructions of the captain, the crew, the Ministry of Merchandise Marine and the port authorities.
  • Passengers are responsible for their personal items while on board. The company is not responsible for any loss or damage of them. Valuable personal belongings can be given to officers for storage.
 
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