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Blue Star Ferries
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Blue Star Ferries


Blue Star Ferries is one of the leading companies in the Greek shipping industry. Its new and modern vessels serve the itineraries between the port of Piraeus and Cyclades and Dodecanese islands. Moreover, a vessel travels through Greece and Italy.

Blue Star Ferries was founded in November 1992. However, the history of the group BLUE STAR SHIPPING starts in 1897 with cargo and passenger transportation between Piraeus, Patras, the Ionian islands and Italy. In the decades 1980s and 1990s, the development of the company was great and started to activate in ferry transportation between Greece and abroad.

Presently, the company owes 8 vessels, while 5 of them were constructed after the middle of the 2000s. All the vessels of the company are new, modern and quick. They have all the facilities you may need during your trip and all the kind of luxurious facilities. Over the last years, the company has been certified with ISO 9001 which shows the quality of services provided, Moreover, the vessels of Blue Star Ferries have been awarded the ISO 14001 and the company became the first Greek company to get a certification for developing an Environmental Policy.


Policy :

1.   Ticket Issue
All tickets must be issued with the name of the passenger on it, the sea and the age. If the passenger is a person with special needs, this must be made clear during the ticket issue.

It is forbidden to issue a ticket on board, which is why passengers must issue tickets on time. Children up to 4 years old do not pay a ticket but they have to hold a ticket with zero fare.

2.   Deadline for the ticket issue
Tickets must be issued within a specific deadline from the day of the reservation, otherwise the tickets are cancelled. Passengers can get informed for this deadline by their travel agents.

3.   Open date tickets
In order for the open date tickets to be valid, you have to issue a boarding card through your travel agent. The open date tickets are valid for indefinite time. If until the travel date, the fare have raised, then the passenger has to pay the difference.

4.   Ticket cancellation
The tickets can be cancelled only through the travel agent. You can not cancel a ticket by phone. The cancelled tickets must be returned to the travel agent.

5.   Cancellation policy
There are different cancellation policies for the High and the Law Seasons. Hereby we give the general terms for the cancellation policy, but for more info and confirmation, you are advised to communicate with your travel agent.

In the high season, the following generally applies:
  • If tickets are cancelled 7 days before the departure date, then you can get a refund or convert your tickets to open date.
  • If tickets are cancelled 7 days and up to 4 hours prior to departure, a 50% cancellation charge is applied. Otherwise, you can convert your tickets to open date or for another departure date.
  • If tickets are cancelled 4 hours prior and up to the departure, a 50% cancellation fee must be paid.
After the departure, tickets cannot be cancelled or converted to open date tickets or transferred to another departure date.
 
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